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ALGO Support

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FREQUENTLY ASKED QUESTIONS

Main questions from our customers

You can reach our support team by email at [email protected]. We are here to help you with any questions or concerns related to our services.

Our support is available Monday through Friday, from 9 AM to 6 PM (local time). We aim to respond to your inquiries as quickly as possible.

We strive to respond to all support requests within 24 business hours. For urgent issues, we try to provide even faster responses.

Yes, our support team can assist you in several languages. Please let us know your preferred language when you contact us, and we will do our best to accommodate your request.

After submitting a request to [email protected], you will receive a confirmation email with a ticket number. You can use this number to track the status of your request.

If you do not receive a response within 24 business hours, please check your spam or junk email folder. If you still cannot find our response, send a new email to [email protected] and mention your original ticket number.